Roadside Assistance

From empty tanks to locked keys in the car, we’ll get you back on the road in no time.

Here’s what you can expect

Here’s what you can expect

Reliable 24/7 service

Australia-wide, every day of the year.

Here’s what you can expect

Unlimited call outs

We’ll come to your rescue as often as you need us.

Here’s what you can expect

Transport assistance

If we can’t fix your car roadside, we'll take it to the nearest dealer (or Authorised repairer if you are in Rural area).

Here’s what you can expect

All common callouts covered

From flat tyres to battery replacement, our team is here to help.

Here’s what you can expect

Emergency taxi ride provided

Get up to $50 (incl. GST) to get you where you need to go.

Here’s what you can expect

Replacement keys included

We’ll get you back into your locked car.

How to buy

You can take out a roadside assistance plan when you buy your new or used Toyota. If you already own a Toyota, call 137 200. We’ll cover you for up to six years, and you can even choose the start date (so it won’t overlap with any existing cover you may have).

What are my options?

Cover options range from 1-6 years, depending on the age of your vehicle.
You can choose from two levels of cover: Roadside Assist or Roadside Assist Plus.

Frequently Asked Questions


The information provided by Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.

Toyota Extra Care is administered by Toyota Finance, a division of Toyota Finance Australia Limited ABN 48 002 435 181, AFSL and Australian Credit Licence 392536.

Dear Valued Guests

There is no doubt COVID-19 has heightened our awareness of health and safety concerns.  So we thought you might want to know what steps we're taking to keep our staff and guests safe.

Precautions we are taking include:

  • Taking every team member's temperature each morning
  • Making hand sanitiser readily available throughout the dealership
  • Informing and educating our staff on hygiene and social distancing
  • Encouraging our team to take time off if they show any signs of ill health 
  • Disinfecting counters, tables, and furniture twice daily
  • Increasing the depth of our nightly site clean

If you are still concerned about having your vehicle serviced you may wish to use our Contactless Service Option.  Simply follow the instructions:

  • Drop your keys off in our Early Bird Key Box located on the wall at Service
  • Pay over the phone when your car is completed
  • Pick up your keys and you're away

We will continue to stay up to date with the latest government advice and commmit to doing whatever is required to minimise risk for all staff and guests.

If you have any questions regarding our COVID-19 policy please let us know by calling 03 5559 0000 or email us