Testimonials at Warrnambool Toyota

Our Service Compliments

"I congratulate the Dealership on their customer service."

"Her overall friendliness and her professionalism."

"Perfectly cleaned and explained the car thoroughly."

"The Service Advisor explained everything in full the detail of the service also the vehicle was washed and-cleaned for me. I was also offered coffee and cake while waiting in the lounge for my vehicle to be bought back to me. I am completely happy with the service I have received at Warrnambool Toyota."

"The service is always good at Warrnambool Toyota and the service of driving me into the shopping centre and picking me up. My car had been washed at the end of the service."

"We expected our local dealers to be more expensive and unwilling to negotiate a great deal than the Melbourne dealerships, we were well and truly proven wrong. Paul Gough and his sales staff were always friendly and ready to assist in any way possible. The dealings we had with several of the Melbourne dealerships could only be described as second rate."

It was well presented and everything was explained well to me. I would recommend to my family and friends to go there when they wish to purchase a new car.

- Happy customer

"He was perfectly honest; pointed out the pros and cons of different models; didn't try to push us into something that we didn't want; didn't rush us into making a decision; was most helpful once we had made our decision; he was patient in assisting us to learn all the new features introduced since our last model."

"Very happy with process after stress of being in car accident. Was relieved that had considerate people to deal with as (I) am not a person particularly car interested, really wanted safe family vehicle and they understood this."

"Always find me a courtesy car even at short notice, always pleasant nothing is ever too much trouble, treated like part of the team/family. This goes along way with the customer and I tell others about this great service."

"It was very nice to come back to pick up the car and it had been washed – sometimes the small things mean a lot."

What Our Customers Are Saying

"Dealing personally with the manager, everything done as expected. Professionally run business."

"Very prompt - Great `run through` of features etc. Excellent follow up and introduction."

"Was in good order. Had everything organised. Was no trouble to do anything and answered all questions."

"Everything was dealt in a professional and efficient manner. Everyone was very friendly and professional in the delivery of the new RAV4. The delivery of the new RAV4 was done very professionally."

"Great vehicle to drive, handles well, cheap to run, comfortable to ride in and love the diesel turbo motor. The sales person was extremely helpful and obliging, he went out of his way to give us what we wanted in the RAV and I couldn`t fault his manner. The RAV was ready to go when we went to pick it up and the pre drive demo was excellent plus we were very happy with the touring atlas that was on the front seat."

"Harry took great care in talking me through all the controls even though this is my third HiLux. No fuss very easy to do business with. Very happy. Always happy and kept me in the loop at all times. Very happy with the way I was treated."

He spent time with me showing me how the GPS phone thing worked organised fuel for my trip home altered the car to my satisfaction.

- Happy customer

"We purchased there because Warrnambool is the city that we do most of our business in. He went into every detail in showing the workings of the car. He was thorough, and made sure we were satisfied and had no questions unanswered. He was prepared to stay late with us and give us test drive when he was about to lock up and go home - on his birthday!"

"All our queries were answered straight away and the product knowledge was excellent. It was not a hassle to follow up our queries and there was interest and respect within our needs and decisions. I am very satisfied in my dealings with Warrnambool Toyota. To product knowledge was very comprehensive and our concerns and queries answered directly. As we received extras with our vehicle we wanted to collect it after these extras were added which was done. I was very excited to take the vehicle home knowing that it was ready to go."

"I would highly recommend them to go and buy a new or second hand vehicle from them as they go out of their way to help you make your purchase. He made sure that I knew all the in's and out's about the product and in no way was he pushy. They made sure that everything was thoroughly checked and in order and presented in mint condition."

"Warrnambool Toyota has exceptional staff and I will always remember my fantastic experience of purchasing my first 'new' car from them!"

Paula & Graham

After being thrown into the new car market suddenly we were quite daunted by the prospect of needing a new car. Warrnambool Toyota helped make our journey very pleasant. From the minute we met Alan and Paul nothing was too hard and no question went unanswered. Liz was such a wonderful help as well and very pleasant to deal with. The whole experience from test driving cars, explaining our options to us with cars and different models ect down to the finance side of things. The whole experience was super easy! When we picked up our new car a lot of time and care went into the end deal. It made us feel very comfortable  and very safe driving off in our new Toyota C-HR. Thanks Warrnambool Toyota it was a pleasure! Paula & Graham