13 November 2019

Toyota Statement: Impact of Bushfires

Toyota Australia has expressed its concern and support for communities affected by the devastating fires and praised the tireless and courageous work of emergency services and military support battling the catastrophic conditions.

The company said the inevitable cancellation of Rally Australia due to the fires around Coffs Harbour, NSW, had also forced the postponement of the global reveal of Toyota GR YARIS prototype. Plans for the reveal will be announced later.

Coffs Harbour Dealer Principal Warren Skinner, who said several of his staff had been directly affected by the fires, has urged members of the public to donate money to support affected communities throughout NSW and Queensland.

"Toyota Motor Corporation Japan and Toyota Australia have kicked off our fundraising drive with a joint donation pledge of $250,000, to go directly to the Salvation Army," Mr Skinner said.

"All donations will go to the Salvation Army Australia to assist their efforts both during the immediate crisis and over the longer term to help local communities recover," he said.

Toyota Australia President Matthew Callachor said the company and its dealers have a strong connection to regional and rural communities who have supported, and been supported by Toyota for more than 60 years.

"The Toyota team is devastated to see this disaster in our communities and want to ensure we lend a hand to support those who are affected at this time, which is why we and our parent company in Japan are pleased to provide a quarter of a million dollars to the Australian Salvation Army," Mr Callachor said.

Toyota encouraged people to get behind the many aid organisations on the ground such as the Salvation Army.

"We have the highest admiration and respect for the Salvation Army and the many other organisations and individuals who are rallying to support everyone in need."

To donate or find out more, visit the Salvation Army Disaster Appeal website

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Dear Valued Guests

There is no doubt COVID-19 has heightened our awareness of health and safety concerns.  So we thought you might want to know what steps we're taking to keep our staff and guests safe.

Precautions we are taking include:

  • Taking every team member's temperature each morning
  • Making hand sanitiser readily available throughout the dealership
  • Informing and educating our staff on hygiene and social distancing
  • Encouraging our team to take time off if they show any signs of ill health 
  • Disinfecting counters, tables, and furniture twice daily
  • Increasing the depth of our nightly site clean

If you are still concerned about having your vehicle serviced you may wish to use our Contactless Service Option.  Simply follow the instructions:

  • Drop your keys off in our Early Bird Key Box located on the wall at Service
  • Pay over the phone when your car is completed
  • Pick up your keys and you're away

We will continue to stay up to date with the latest government advice and commmit to doing whatever is required to minimise risk for all staff and guests.

If you have any questions regarding our COVID-19 policy please let us know by calling 03 5559 0000 or email us