16 January 2019

Toyota Australia Ahead Of Schedule Takata Airbag Recall Expansion

Toyota Australia will recall an additional 1,541 vehicles built between 2014 and 2016 ahead of schedule. This campaign involves Yaris sedan and Rukus models that have been installed with faulty Takata airbags. These vehicles were previously included in future Takata recalls scheduled for either 31 January or 1 April 2019. 

In involved vehicles, the airbag is faulty and it could kill or seriously injure you and other people in your vehicle when it reaches six years after its year of manufacture. 

There is no immediate known risk with the airbag but there will be in the future.

As the airbag gets older, a combination of high temperatures and humidity can affect airbags with the fault. 

If you are involved in a collision, the airbag can go off with too much explosive force, causing sharp metal fragments to shoot out and kill or seriously injure people in the vehicle.

In this recall, these affected Takata airbag inflators will be replaced with parts produced by an alternate supplier. Parts for this ahead of schedule Takata airbag recall expansion are already available to commence replacement. 

Affected vehicle owners will be initially notified by mail and asked to take their vehicle to their closest/preferred Toyota dealer for repair. 

Replacement of the front passenger airbag inflator assembly will take approximately one to two hours. However, depending on the Dealer's work schedule, it may be necessary to make a vehicle available for a slightly longer time. 
All rectification works will be carried out free of charge.

A full list of impacted vehicles and the production periods can be found below for this ahead of schedule Takata airbag recall expansion.

Further information about the Takata airbag recalls is available at recalls.toyota.com.au

If consumers are unsure whether their vehicle is affected by any of the Takata airbag recall campaigns, they can access the status of their vehicle and recall information at http://recalls.toyota.com.au or can call the Toyota Recall Campaign on 1800 987 366. 

Free of charge translation services are available at www.tisnational.gov.au or National Relay Service: https://relayservice.gov.au

Concerns may be reported to the ACCC at: https://www.productsafety.gov.au/contact-us/for-consumers/make-an-enquiry

Toyota Australia apologises for any inconvenience caused by the Takata airbag recall campaigns.

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Dear Valued Guests

There is no doubt COVID-19 has heightened our awareness of health and safety concerns.  So we thought you might want to know what steps we're taking to keep our staff and guests safe.

Precautions we are taking include:

  • Taking every team member's temperature each morning
  • Making hand sanitiser readily available throughout the dealership
  • Informing and educating our staff on hygiene and social distancing
  • Encouraging our team to take time off if they show any signs of ill health 
  • Disinfecting counters, tables, and furniture twice daily
  • Increasing the depth of our nightly site clean

If you are still concerned about having your vehicle serviced you may wish to use our Contactless Service Option.  Simply follow the instructions:

  • Drop your keys off in our Early Bird Key Box located on the wall at Service
  • Pay over the phone when your car is completed
  • Pick up your keys and you're away

We will continue to stay up to date with the latest government advice and commmit to doing whatever is required to minimise risk for all staff and guests.

If you have any questions regarding our COVID-19 policy please let us know by calling 03 5559 0000 or email us